Faq

GENERAL ENQUIRIES

We're here to help! If you have any questions or queries about Be The Hero Clothing then use the contact form at the bottom of the page to get in touch with us and we'll get back to you as soon as possible.

HOW TO PAY

We use PayPal for all transactions on our website. Don't have a PayPal account? No problem, just select 'create account' then 'checkout as guest' when completing your order.

RETURNS POLICY

If you are not completely satisfied with your order, simply return the item(s) to us in their original condition and we will issue a refund once we have received your item minus the original delivery cost. Alternatively we can offer an exchange for a different size/colour.

It is the customers responsibility to cover all delivery costs in returning the item to us unless the product is faulty or damaged.

DELIVERY COSTS

For customers in the UK we charge £3 for delivery. Rest of the world delivery charge is £5

WHEN WILL MY ORDER ARRIVE?

UK - 1-3 working days

Europe - 7-10 working days

Rest Of The World - 7-14 working days

For UK customers please allow up to 14 days before contacting us if you still havent recieved your order. For Europe and Rest Of The World please allow up to 28 days before contacting us.

DO YOU SHIP TO MY COUNTRY?

Yes, we ship worldwide!